Shield Star Home Warranty Comments All Reviews

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Shield Star Home Warranty Comments

amor49 says: (8 years ago)
It's February, 2011; I've been calling Shield Star for 4 weeks now and they have disappeared to thin air. Yes, anyone else in my boat should report to your local BBB.

RM in Hawaii

magimar says: (8 years ago)
I also believe that I have been "scammed" as I have not been able to reach anyone at this company and had to call a legitimate contractor to repair my heater as my family and I could not be without heat. I would like to know how to get my money back from this bogus company? If I can find them, I intend to pursue legal matters to the full extent of the law. WHY AREN'T THESE PEOPLE IN JAIL OR PRISON as others would be for ripping people off? Crimes that cross state lines usually require more prison time.

viomoc1 says: (8 years ago)
Tried several times to contact customer service with no success.There is no working phone, e-mails rejected. My built -in microway is broken for 2 weeks. My assumption is that this company went out of business.Can sombody tell me how I can get my $388 back?

romanryster says: (9 years ago)
I had purchased a home warranty in Dec from this company. Some work was done in February to our satisfaction. We placed another order for warranty service on 4/1. Despite 24 turn around guarantee it took numerous callbacks to finally get service scheduled on 4/16. Upset with the service I cancelled the contract on 5/3/10. I cancelled because they failed in their contract section C #2 with aguarantee of a 24 turn around and mine was 2 WEEKS (with me being proactive!). I was told that, if there were invoices that they paid out that were more than the premiums collected that I would be responsible for them. I was ok with that. I am now getting calls from the subcontractors that Shield Star used demanding payment as NOTHING was ever paid to those subcontractors. Even the work done back in February was NEVER PAID. So, essentially, I PAID OVER $250 FOR ABSOLUTELY NOTHING!!!I have tried to contact Shield Star and am not able to speak to anyone about the issue. The last time that I called to cancel the contract I was on hold for over 45 minutes. I have since filed formal complaints with the BBB and the Attorney's General for the state of AZ and NJ. STEER FAR AWAY FROM THIS COMPANY! IT IS A SCAM!!

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