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Shield Star Home Warranty Support Ticket - Cook Top Repair

Shield Star Home Warranty Support Ticket

Cook Top Repair - Piece of Mind Warranty Package

Created By: vkline's Picture vkline Last Reply: ejmv82's Picture ejmv82
Priority Level: [Medium] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: General Replies: 1
Product: Piece of Mind Warranty Package

NO ANSWER TO CALLS - HOME WARRANTY
Cook top has knobs that will not work for three of the burners. Have been trying to contact customer service with no success. There is no working phone, e-mails rejected....have tried 1-877-782-7974 and 1-877-782-7987 repeatedly for more than a week, and it always says "all circuits are busy, please try again later". Should I assume that this company went out of business. Will make a formal complaint to BBB and Arizona Attorney General if I cannot get in touch with someone and get appliance repaired now. I want to get my $350+ back asap if they are not going to stand behind their contract! Certainly appears to be a SCAM!!!


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ejmv82 says: (8 years ago)
 0
am having the same problem, what have you found? the number now has been disconnected. before it was just busy and emails come back. i sent the contract to my mastercard company trying to get my money back, for TWO 400 policies, one for a house i haven't sold either! please let me know what you found out. Shield star is a scam for sure
ejmv82@hotmail.com emily vaughan



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